How long do custom orders take?
Custom orders require up to 14 business days for processing.
Do you offer refunds on custom items?
No. All custom products are final sale due to personalization.
What if there’s an issue with my order?
Please reach out within a reasonable timeframe. I am committed to fair and supportive customer service.
What if my package is delayed or lost?
Once shipped, carrier issues are outside my control, but I will assist with tracking or claims when possible.